New Helpdesk System Goes Live

The [email protected] email address has been retired, and we now have a new web-based helpdesk system, helpdesk.publiccounsel.net.  Being web-based this new helpdesk system can be used from ANY computer or phone or table with a web browser.

Use this for:

Password resets, Computer, Phone, Network/Server issues, File access, Email, GoToMyPC, Printers, Virus/Phishing concerns, Software installs, New Feature Requests, PICK, Reports, Request a new program, WordPress

Don’t use for: 

  • Facilities requests: use OfficeSpace
  • Ebill/Vbill: send questions to FINANCE
  • Zelly requests: – [email protected]