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Category: Mobile

Remote Working Instructions

Ben VivanteInformation Technology, Mobile, Remote Access

Phone: Check your voicemail remotely: Dial your work number When you hear the voicemail message, press the * (star/asterisk) key Enter your voicemail PIN Call forwarding: In the office Press home button on your phone (the house icon) Press the “forward” Read more

Free Tools for Remote Communication

Ben VivanteInformation Technology, Mobilephone, Remote, videoconferencing

Tools for Remote Communication With the unprecedented crisis of COVID-19, more and more we are looking for ways to communicate remotely with clients, colleagues, family and friends.  Below is a list of free video conferencing options.  We are also sharing Read more

Multi-factor Authentication (MFA) coming to the agency on July 19, 2021

Ben VivanteEmail, Information Technology, Mobile, Remote Access, Security, ZellyMFA, multi-factor authentication, security

If you do not take action on or after July 19th at noon, you will temporarily lose access to your email, Zelly, and OfficeSpace until you do. You cannot set it up before July 19th at noon. Please read this Read more

Blocking Email and Zelly Access from Outside the United States

Ben VivanteEmail, Information Technology, Internet, Mobile, Remote Access, Security, Zelly, Zeno

Starting Monday, August 31st 2020, we are blocking access to CPCS email and Zelly from outside the United States.

Receiving annoying spam: how to block

Ben VivanteEmail, Information Technology, Mobile, Securityblock, EMAIL, SPAM, unsubscribe

I often get a question along the lines of: I’m getting about 5 emails a day or more from “BigSalesCheap.” Is there any risk if I click on the link to unsubscribe? Yes. There is a risk when clicking unsubscribe Read more

Zoom training

Ben VivanteInformation Technology, Meetings, Mobile, video conferencingmeetings, video conferencing, Zoom

Zoom offers many resources and trainings. They offer free, live training, which many people find is the best way to learn a tool. Live training: https://support.zoom.us/hc/en-us/articles/360029527911-Live-Training-Webinars Additionally, below are links to a quick start guides AND top 20 resources. Participants Read more

Getting the best and most stable experience using GoToMyPC

Ben VivanteInformation Technology, MobileGoToMyPC, Remote

To get the best results from GoToMyPC (GTMP), please do the following: When done with GTMP, before leaving it, close all apps that are open (Word, Outlook, Excel, Access, web browser, etc.) on your work PC.  Clear everything that is Read more

Watch Out For Smishing!

Ben VivanteInformation Technology, Mobile, Security

KnowBe4 Security Tips What it is…. Many companies, products, and services have started offering text message alerts to keep you up to date. Scammers are aware of these alerts and they’re taking advantage of unsuspecting individuals. They send a text Read more

Migrating MaaS360 to a New Phone

Ben VivanteInformation Technology, Mobile, SecurityMaaS360

When you change cell phones (migrate to the latest iPhone or Android phone or replace a broken mobile phone),  it may seem that MaaS360 has moved over to the new phone. It hasn’t. While elements may have migrated between phones, it Read more

Effective use of email

Ben VivanteEmail, Information Technology, MobileEMAIL, outlook

I am frequently questioned about best practices in communicating via email. In response to these questions and concerns, here is guidance. This will be posted on the intranet with a link to a PowerPoint on using Outlook effectively.

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  • Minutes – FY 27 Committee Meetings
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  • Committee Meeting Agenda – July 15, 2026
  • Committee Meeting Agenda – June 24, 2026
  • Committee Meeting Agenda – May 20, 2026

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