IT Resources

This page is the “library” of processes, procedures, training, etc. on all things related to IT. It will grow over time.

Frequently Asked Questions (FAQs):

• Mobile devices
• Outlook
• Security
• GoToMyPC
• SPAM filtering
• Mobile email and calendar/MaaS360
• Web browsers
• Web editors

Microsoft Office

• Online training videos click here
• Excel online training guides
• Top 100 Excel tips
• Top 10 Excel functions everyone should know

WiFI

Click here instructions on setting up WiFi

GoToMyPC

• Instructions for installation can be found in the New Hire/IT 101 guide
• GoToMyPC user guide

You need to download from iTunes or the Google Play store the GoToMyPC app if you wish to use it on a mobile device. The app is free.

IP Phones

• Cheat sheet for using your IP Phone
• Full  userguide for using your phone
• Two digit codes to dial between offices

• Check your voicemail remotely:
  1. Dial your work number
  2. When you hear the voicemail message, press the * (star/asterisk) key
  3. Enter your voicemail PIN
• Call forwarding:
  1. In the office
     • Press home button on your phone (the house icon)
     • Press the “forward” button
     • Select “always”
     • Input your cell number
     • Follow the prompts
  2. Set it from a non-office location:
     • Dial your work number
     • When you hear the voicemail message, press the * (star/asterisk) key
     • Enter your voicemail PIN
     • Press the * key
     • Select 4
     • Follow the prompts

Outlook

Introduction to Outlook and Best Practices – Quick reference guide for key functions in Outlook
Outlook user guide – Time Management

Printers

For secure printing, see the IT 101 and New Hire Guide.

Conference Room PCs

For conference room PC instructions and presenting, click here.